Determine and communicate File Size requirements throughout software
I couldn't find specific info on maximum file size requirements. I tried to upload a video file that was 19.5GB and it booted me out after about 2 minutes with an error message. After compressing the file to 2.45GB, it uploaded. Then, I put it in a course and after coughing some, it worked. However, "could not fetch video lesson transcript". So, size of video files matters regarding not only storage usage, but also other points in the process of using Voomly (i.e. upload of videos, transcripts, and maybe other places I don't know about). Knowing what these maximums are help plan for the proper video sizes to get through the whole process. Thank you!

Carol Zirkle shared this idea 07/03/21 18:50